12,507 appeals were received by the Republican Public Reception of the Ministry of Ecology and Natural Resources of the Republic of Tatarstan since the beginning of the year.
7,713 of them came through the School Eco-patrol mobile application. Also, ecologists examined 1,314 messages received via the People’s Control system, and 1,615 notifications by e-mail, the Ministry’s hot line and WhatsApp, Telegram channels. 1,865 appeals were received at personal receptions of citizens and through the reception of the Ministry.