10,986 appeals were received by the Republican Public Reception of the Ministry of Ecology and Natural Resources of the Republic of Tatarstan from the beginning of the year.
6,647 of them came through the School Eco-patrol mobile application. In addition, 1,129 messages were received via the People’s Control system and 1,500 notifications were examined by e-mail, by telephone on the Hot Lines of the Ministry and the WhatsApp, Telegram communication channel. 1,710 appeals were received at personal reception of citizens and the reception of the Ministry.