In 2018, 10,574 messages were received by the Republican Public Environmental Reception Office. Most of them – 5,605 - through the School Eco-patrol mobile application. According to the “People’s control” system, ecologists reviewed 1,339 messages, 1,340 notifications via WhatsApp, Telegram, Eco.signal, “Hotline” communication channels. 2,290 appeals were received at personal receptions of citizens and through the reception of the Ministry.