121 appeals were received by the Republican Public Reception Office of the Ministry of Ecology and Natural Resources of the Republic of Tatarstan since the beginning of the year. One of them came from schoolchildren through the "School Eco-Patrol" application. Also, ecologists examined 41 messages received via the “People's Control” system, and 40 notifications - via e-mail, the Ministry’s “hot line” and WhatsApp and Telegram communication channels. 39 appeals were received at personal receptions of citizens and through the reception of the Ministry.